Privacy Policy
Last updated: [Effective date to be set at launch]
Hollen House Insurance ("we," "us") respects your privacy. This policy explains what information we collect through hollenhouseinsurance.com, how we use it, and your choices.
Information we collect
- Information you give us: When you submit a quote request or contact form, or book an appointment, you may provide your name, email, phone number, ZIP code, state, the coverage types you're interested in, household size, ages or dates of birth, current coverage, and any message you include.
- Automatically collected information: Like most websites, our hosting provider and the services we use may collect basic technical information such as IP address, browser type, and pages visited.
How we use your information
- To respond to your request and contact you about the insurance products you asked about
- To prepare quotes and help you compare and enroll in coverage
- To schedule and confirm appointments
- To meet legal and regulatory requirements
We do not sell your information
We do not sell, rent, or trade your personal information. We do not share your contact information with other agents, agencies, lead buyers, or third parties for their own marketing. We may share information with insurance carriers or government Marketplace systems only when needed to provide quotes or complete an enrollment you request, and with service providers who help us operate this website (for example, our form-processing and scheduling services) under appropriate confidentiality obligations.
Phone, text (SMS), and email communications
If you check the consent box on our forms, you agree that Hollen House Insurance may contact you by phone, text message, and email about the products you asked about. Consent is not a condition of purchase. Message and data rates may apply, and message frequency varies. You can opt out of text messages at any time by replying STOP, and reply HELP for help. You can also opt out of calls or emails by telling us on a call or emailing hollenhouseinsurance@gmail.com. Text messaging opt-in data and consent will not be shared with any third parties.
Cookies and third-party services
This website does not use advertising cookies. Some pages use third-party services that may set their own cookies or collect technical data under their own privacy policies:
- Calendly (appointment scheduling on our Schedule page)
- FormSubmit (delivers form submissions to our email)
You can control cookies through your browser settings.
Health information
Please don't include detailed medical information in website forms. We'll discuss anything needed for your coverage directly with you.
Data security and retention
We take reasonable steps to protect your information, and we keep it only as long as needed for the purposes described above or as required by law.
Your choices
You may ask us to access, correct, or delete the personal information you've provided, or to stop contacting you, by emailing hollenhouseinsurance@gmail.com or calling 828-295-2084.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their information online.
Changes to this policy
We may update this policy from time to time. The "last updated" date shows when it last changed.
Contact
Hollen House Insurance · Hollen Counts, NPN 8672777 · 828-295-2084 · hollenhouseinsurance@gmail.com